Subject    :    [2017 Jun;41(3)] Satisfaction Survey on Information Technology-Based Glucose Monitoring System Targeting Diabetes Mellitus in Private Local Clinics in Korea
Writer KDA
Date 2017-07-06 11:11:26 Hit 8,940
Diabetes Metab J. 2017 Jun;41(3):213-222. English.
Published online Jun 21, 2017.  https://doi.org/10.4093/dmj.2017.41.3.213 
Copyright © 2017 Korean Diabetes Association
   
Satisfaction Survey on Information Technology-Based Glucose Monitoring System Targeting Diabetes Mellitus in Private Local Clinics in Korea
Hun-Sung Kim,1,2 So Jung Yang,1 Yoo Jin Jeong,1 Young-Eun Kim,3,4 Seok-Won Hong,3 and Jae Hyoung Cho2
1Department of Medical Informatics, College of Medicine, The Catholic University of Korea, Seoul, Korea.
2Department of Endocrinology and Metabolism, College of Medicine, The Catholic University of Korea, Seoul, Korea.
3National Evidence-based healthcare Collaborating Agency (NECA), Seoul, Korea.
4Department of Preventive Medicine, Korea University College of Medicine, Seoul, Korea.

Corresponding author: Jae Hyoung Cho. Department of Endocrinology and Metabolism, College of Medicine, The Catholic University of Korea, 222 Banpo-daero, Seocho-gu, Seoul 06591, Korea. Email: drhopper@catholic.ac.kr 
 
Received December 15, 2016; Accepted April 17, 2017.

This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

 
Abstract

Background

Private local clinics in Korea have little experience with information technology (IT)-based glucose monitoring (ITGM). Our aim is to examine user satisfaction and the possibility of using ITGM service practically.

Methods

Patients sent their blood glucose levels to physicians in local clinics. The physicians reviewed the blood glucose values online and provided personal consultations through text messaging or phone calls. Thereafter, a satisfaction survey on the ITGM service, the modified Morisky scale, and patient assessment of chronic illness care were administered.

Results

One hundred and seventy patients from seven private local clinics used the ITGM. Overall satisfaction, including that about the ITGM service, the device, and its usefulness, was rated higher than “mostly satisfied” (score 4.2±0.8 out of 5.0) and even higher among the elderly. Satisfaction was positively associated with age, especially in those older than 60 years. The main reason for intent for future use of the service was the time/place flexibility. Highly motivated patients tended to answer positively regarding information satisfaction (P=0.0377).

Conclusion

Our study is the first to investigate ITGM satisfaction in private local clinics. The feasibility of users utilizing ITGM should be clarified, and future clinical research on the service's clinical effects and cost-benefit analysis is needed.

   
Keywords:
Diabetes mellitus; Glucose monitoring; Telemedicine; Telemonitoring
 

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